We recently conducted a survey of 200+ supply chain and logistics professionals. Only 12.1% of organizations reported delivering their implementation on time, on budget, and achieving their expected outcomes. The other 88% missed at least one of those marks — and in most cases, more than one.
The underlying issue is a distinction that rarely gets made explicitly before software vendor contracts are signed: the difference between systems integration and business integration. Getting that distinction right does not just improve outcomes at the margins. It determines whether an implementation delivers on its business case at all.
"*" indicates required fields
