Frequently Asked Questions

Most consulting firms focus on process or technology but overlook the risks that derail logistics initiatives. At JBF, we surface those risks early—whether in data, people, policy, or vendor execution—and build strategies to address them. Combined with our logistics-only focus, dual-sided perspective, and vendor neutrality, this ensures recommendations you can trust and results that last.

No. We are 100% vendor-agnostic. We don’t accept commissions or incentives from software providers. Our recommendations are guided by your business objectives, not vendor sales cycles.

We partner with organizations of all sizes that move complex freight—ranging from global enterprises to mid-sized shippers. Our clients span industries such as food & beverage, retail, consumer packaged goods, industrial manufacturing, and life sciences. What they share is a need for logistics systems that deliver measurable results and scale with the pace of change.

While many of our clients are headquartered in the U.S., we support logistics operations worldwide. Our experience covers all modes and geographies, including commercial and home-grown systems. Whether it’s North America, Europe, or global multi-modal operations, we bring the perspective to ensure your logistics strategy is effective across regions.

Yes. We’ve advised shippers across industries including food & beverage, consumer packaged goods, retail, industrial manufacturing, and life sciences. Each sector comes with unique challenges—from FDA traceability requirements to complex global sourcing—and our approach adapts to those realities while maintaining best practices that work across the logistics ecosystem.

We support the full ecosystem—Transportation Management, Fleet Management, Warehouse Management, Yard Management, Parcel and Multi-carrier Systems, Brokerage Systems, Procurement Tools, Visibility Platforms, and supporting analytics.

Clients turn to us at critical decision points: selecting or replacing logistics technology, designing a future-state operating model, building a business case, leading complex implementations, or ensuring existing systems deliver long-term value.

Yes. We operate as an extension of your team, providing leadership and coordination across software vendors, consulting partners, and stakeholders. From program management to solution integration, we ensure every party stays aligned to your business case, so projects remain on time, on budget, and on scope.​

We evaluate emerging technologies with a pragmatic lens. While tools like agentic AI, digital twins, and advanced analytics hold promise, we focus on business outcomes over hype. Our role is to help you identify where innovations can reduce cost, increase agility, and mitigate risk—then guide integration so they add measurable value, not unnecessary complexity.

Every engagement is tailored to your needs, but most projects follow our four-phase methodology—Strategic Design, Orchestration, Delivery, and Continuous Improvement. A Strategic Design assessment typically takes 6–10 weeks, depending on scope and data availability.Orchestration, including vendor selection and negotiations, often runs 8–12 weeks. Delivery—the phase where solutions are designed, built, and deployed—can range from 6–18 months, based on complexity, integration needs, and organizational readiness. Continuous Improvement is ongoing, with structured support that extends well beyond go-live.

It begins with a conversation. We’ll listen to your goals, assess where you are today, and define the right approach—whether that’s a quick assessment, a roadmap, or a full implementation partnership.

You don’t have to be. Many clients start with a Strategic Design assessment or a focused roadmap exercise to clarify goals, risks, and investment scenarios. These limited-scope engagements deliver immediate value and create the foundation for larger initiatives—without requiring a full-scale commitment upfront.

In the Delivery phase, we embed change management into every project. That includes practical communication, training, and enablement strategies designed to build user confidence and organizational readiness. Our goal is not only a successful launch, but a solution your team embraces and can sustain long after go-live.

Every engagement delivers tangible outcomes: a complete operational blueprint, a financial business case your leadership can trust, a phased roadmap that reduces risk, and solutions that accelerate time-to-value and long-term performance.

Your leadership team receives clear, data-driven deliverables: business cases with ROI projections, investment scenarios tied to strategy, and visibility into risks that could derail success. Every recommendation is designed to give executives confidence that logistics investments will deliver both short-term wins and long-term sustainable value.

Our role doesn’t stop at launch. We work alongside your team to transfer knowledge, build confidence, and embed practices so you can sustain and grow the solution independently. This stewardship approach means you’re not dependent on us long-term—you’re empowered to manage and evolve your logistics systems with clarity and control.