Despite billions invested annually in transportation management systems, warehouse management software, AI platforms, and automation technologies, many supply chain technology implementations still fail to meet expectations. Often, that is not because the technology itself falls short, but because organizations rush into implementation before defining the business strategy the technology is supposed to support.
That was one of the central themes in a recent conversation with Tony Wayda of JBF Consulting. Wayda, principal, client advisory & partnerships with JBF, sat down with Supply Chain Management Review earlier this year at the Gartner Supply Chain Symposium to talk technology implementation, and what works, and doesn’t work, in today’s supply chain.
“The technology is just a tool,” Wayda said. “Don’t think you need a tool when you don’t know what your strategy is.”
