JBF's Principal of Alliances & Innovation, Mike Mulqueen, recently attended Trimble's Insight Tech Conference in New Orleans.
He, along with Ned Kriegshauser of Hogan Services, Kyler Rhodes of Taghleef, and John Atherton of Trimble, discussed what it means to be a shipper of choice on the panel "Collaborate & Win: Using Tech to Enhance Shipper-Carrier Connection."

L-R: Mike Mulqueen, John Atherton, Kyler Rhodes, and Ned Kriegshauser
Outside of the panel, Mike noted that with shipper participation growing, AI capabilities accelerating, and major platform changes on the horizon, this year’s conference offered a candid look at where the industry is headed and what organizations should be preparing for.
Below are Mike’s observations from the sessions and discussions that stood out.
𝗧𝗿𝗶𝗺𝗯𝗹𝗲 𝗙𝗿𝗲𝗶𝗴𝗵𝘁 𝗠𝗮𝗿𝗸𝗲𝘁𝗣𝗹𝗮𝗰𝗲
While primarily attended by carriers, a growing number of shippers were present this year, driven by Trimble’s acquisition of Transporeon. An excellent session featured Proctor & Gamble discussing their use of the Trimble Freight MarketPlace to facilitate mini-bids.
Shippers have long struggled with the time and effort required to conduct a mini-bid, but through Trimble’s procurement solution, P&G reduced the duration of the event—from kick-off to operationalization—from 6 to 2 weeks. This includes the integration of carriers via EDI. This unlocks an opportunity for P&G to react quickly to volume surges, new lanes, or poor carrier performance.
𝗧𝗵𝗲 𝗔𝗜 𝗗𝗶𝘀𝗿𝘂𝗽𝘁𝗶𝗼𝗻
As with all conferences, there was a significant focus on the role of AI. While sessions varied in their views on use cases and current efficacy, two things stood out:
- Jonah McIntire, Trimble’s Chief Product and Technology Officer, offered one of the most honest yet disturbing takes. He said Trimble has already replaced 6-figure software engineers with AI, and the expectation is for that to continue and accelerate. He compared AI today (Fall 2025) to an 18-year-old who has skills but still needs guidance. The technology is maturing quickly, and oversight will continue to fall.
- Agentic AI remains front and center as the mechanism expected to have the most immediate impact on operational efficiency, targeting mundane, low-value tasks done by lower-level employees.
The standard talking point is that these employees will be freed to do higher-value work. However, Mr. McIntire says that is likely not the case. AI—specifically agentic AI—will be highly disruptive, impacting entry-level roles in an “apocalyptic” way. While innovation has historically created new roles and opportunities, some feel this time is different and that new opportunities may not be created as fast as existing roles are destroyed.

“[Jonah McIntire] compared AI today (Fall 2025) to an 18-year-old who has skills but still needs guidance. The technology is maturing quickly, and oversight will continue to fall.”
𝗧𝗿𝗶𝗺𝗯𝗹𝗲'𝘀 𝗡𝗲𝘅𝘁-𝗚𝗲𝗻 𝗖𝗮𝗿𝗿𝗶𝗲𝗿-𝗖𝗲𝗻𝘁𝗿𝗶𝗰 𝗧𝗠𝗦
Trimble announced they are building their next-generation carrier-centric TMS, presumably to eventually replace legacy applications, including TMW Suite and Innovative. This story has played out multiple times in the past decade as legacy technology and technical debt grow overwhelming.
At some point, it becomes necessary to start over and build new from the ground up. This is understandable, but also a caution to those on legacy platforms: these platforms will see reduced R&D investment as effort shifts to the new system.
While most software companies avoid the term “sunsetting,” carriers using older technology should begin considering what and how they will migrate to the latest platform.
Final Thoughts
Trimble’s Insight Tech Conference underscored both the pace of innovation reshaping the logistics ecosystem and the difficult questions it raises for carriers and shippers. From accelerated procurement cycles to the disruptive potential of agentic AI and the transition toward next-generation TMS platforms, the industry is entering a period of rapid transformation that will reward agility, preparedness, and a willingness to rethink long-standing operating models.
For organizations across the freight landscape, now is the time to assess capabilities, challenge assumptions, and position themselves to thrive amid the changes already well underway.
JBF Consulting helps shippers unlock cost savings, improve visibility, and build scalable logistics technology strategies. Contact us today to learn how our proven approach can deliver measurable benefits for your organization.
About the Author
Mike Mulqueen is Managing Principal at JBF Consulting and leads the firm’s strategic transportation and logistics practice. With over 35 years of experience spanning logistics consulting, TMS product leadership, and shipper operations, he helps global organizations define and execute high-impact transportation strategies.
Mike’s career includes senior roles at Manhattan Associates and Accenture, as well as hands-on work in logistics software design and deployment. He brings both vendor-side technical depth and real-world industry insight to every engagement. Mike earned his Master of Engineering in Logistics from MIT, where he was awarded the outstanding thesis honor.
FAQs
The conference highlighted three major themes shaping the logistics industry:
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Shipper participation is rising due to Trimble’s acquisition of Transporeon.
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AI capabilities—especially agentic AI—are accelerating quickly, with significant implications for workforce structure.
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Major platform shifts are underway, including Trimble’s development of a next-generation carrier-centric TMS.
Together, these trends reflect a rapidly evolving industry where agility and preparedness are becoming essential.
Procter & Gamble shared how they used Trimble Freight MarketPlace to drastically reduce mini-bid cycles—from six weeks to just two. This includes carrier integration via EDI, allowing shippers to react faster to volume fluctuations, underperforming carriers, or new lane requirements. The tool is helping shippers shorten procurement timelines and improve responsiveness.
AI—particularly agentic AI—was a central topic. Trimble’s Chief Product & Technology Officer, Jonah McIntire, discussed the rapid maturity of AI, noting that it is already replacing six-figure engineering roles and is expected to accelerate. He described AI in 2025 as comparable to “an 18-year-old who has skills but still needs guidance,” emphasizing that oversight demands will decline as capabilities grow. The biggest near-term impact will be on entry-level roles, which McIntire warned may be disrupted at an unprecedented pace.
Trimble announced they are developing a new, modern carrier-centric TMS to replace legacy systems such as TMW Suite and Innovative. This move reflects the growing burden of technical debt in aging platforms. While Trimble avoided language like “sunsetting,” organizations using legacy systems should expect reduced R&D investment and begin evaluating migration plans to newer technology.
Given the rapid pace of innovation—and the disruption caused by AI, procurement modernization, and TMS platform transitions—organizations should:
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Assess current capabilities and technology stacks
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Prepare for AI-driven automation and workforce changes
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Evaluate the long-term viability of legacy systems
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Lean into shipper-carrier collaboration technologies
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Challenge longstanding operational assumptions
The companies that succeed will be those willing to adapt quickly and rethink traditional logistics models.