While choosing the right TMS is critical, having a good Superuser team is just as important to make decisions regarding how to configure the system to handle business requirements.
How Superusers Can Make Your TMS a Success!

by Brian Lewis
While choosing the right TMS is critical, having a good Superuser team is just as important to make decisions regarding how to configure the system to handle business requirements.
“Few shippers, tech vendors, or implementation partners have all the tools and skills to build an addition to your “logistics house.”
“Despite superb planning and execution of the implementation, there are some ‘typical’ attitudes and issues that shippers have to deal with post-implementation.”
“As a shipper, if you are not utilizing technology to manage transportation functions, you are behind the curve.”
“Often the last piece of the puzzle turns out to be what makes or breaks a product-based business … LOGISTICS!”
“Stewardship means taking ownership of the investment you have made and ensuring that solution quality decay does not occur.”
“The Go-Live is not the end of the journey – it is a new beginning!”
“From time to time, even the most straight-forward and seemingly simple engagements go sideways.”
Based on our extensive work with first-time TMS’ers, below is a distilled list of the Top 6 items to get organized prior to go-live.
“Experienced project managers and clients, expect that major potential thunderbolts will be fleshed out well beforehand and contingency plans are made.”
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