Choosing a new technology platform involves more than just design and build phases; the importance of rigorous testing, influenced by various factors such as customer requirements and available resources, cannot be underestimated for a successful implementation.
In our business, failures are critical – but they are also important and teachable lessons. We define a failure as “an outcome that does not meet the client’s objective or stated expectation.” These failures can be a tremendous catalyst for innovation and improvement.
Sophisticated shippers capture and prioritize business requirements as a key input into their TMS vendor selection process. Unfortunately, most shippers rely too heavily on 3rd party industry analysis that can’t identify the specific functional requirements that can enable them to more precisely down-select one or more TMS software vendors.
“The annual carrier RFP event may not be dead yet, but the old way of securing rates and capacity is certainly going the way of the buggy whip.”
“The ‘burning platform’ is the key to drive the motivation needed to embark on a successful change journey.”
“Identifying current trends and issues is a bit like nailing jello to the wall.”
“Return on Investment is a key element of the business case for TMS, or any technology, projects.”
“A solid foundation, whether building a house or implementing logistics technology, is critical to success.”
“As a shipper, if you are not utilizing technology to manage transportation functions, you are behind the curve.”
“Just about every sector of the American economy relies on trucking, and if the trucking industry ceased, many of our lives would be affected.”
