AI capabilities aren’t proof of vendor innovation. Here’s our take on evaluating AI in a logistics technology selection, and what to demand from vendors as proof.
AI Is Not a Proxy for Innovation


AI capabilities aren’t proof of vendor innovation. Here’s our take on evaluating AI in a logistics technology selection, and what to demand from vendors as proof.

When an intelligent capability influences a technology decision, its requirements matter as much as its functionality.

The project timeline may show that key activities are planned or complete, but that doesn’t mean the business is ready to own the process, support users, or operate through real exceptions.

At its core, the conversation around AI in supply chain isn’t really about automation. It’s about judgment.
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